Presidency's Director of Communications Fahrettin Altun made an assessment on the subject and said, "With the barrier-free CİMER application, our visually, hearing, and speech impaired citizens can easily make all kinds of complaints, requests, opinions-suggestions, requests, information acquisition, or send expressions of gratitude via CİMER.
Presidency's Director of Communications Fahrettin Altun emphasised that they attached great importance to the matter that disabled citizens can easily access public institutions, social services, information, communication tools and channels by making equal use of all rights and opportunities.
Stating that the Presidency's Communication Centre (CİMER), which has become the world's largest public communication platform after the transition to the Presidential System of Government, was an essential public service network where citizens can convey their opinions, ideas, requests and expectations on every subject, Director of Communications Altun said that CİMER continues to strengthen the bridge between the nation and the state and remove barriers before the citizens.
Director of Communications Altun stated that they launched the "Barrier-Free CİMER" project to ensure the accessibility of hearing, speech, and visually impaired citizens to CİMER in line with the objective of "creating new mechanisms that will strengthen the nation-state relationship in order to raise the standards of democracy" included in the 2022 Annual Presidential Programme, and noted that as a part of this initiative, and as a consequence of the initial efforts undertaken with the Ministry of Family and Social Policy, CİMER has been accessible to visually impaired citizens since the start of this year.
Access to CİMER has been facilitated for 3 million people
Fahrettin Altun said that as a result of the joint efforts with the 112 Emergency Call Centre of the Ministry of Interior, initiatives to enable hearing and speech impaired citizens to apply to CİMER via video had been concluded, adding:
“Barrier-free life, barrier-free access, barrier-free communication... Every day, we contribute our efforts to make life easier for our disabled brothers and sisters, whom our President Recep Tayyip Erdoğan pays special attention to and always supports. We have upgraded the application, which we had previously developed for our visually impaired citizens, under the slogan ‘barrier-free CİMER,’ for our hearing and speech impaired citizens. As of tomorrow, citizens with hearing and speech impairments will be able to apply to CİMER easily. Our citizens with hearing and speech impairments will be able to apply to CİMER and have easy access to the responses they get using the ‘Barrier-Free 112 Emergency mobile application.’ Sign language interpreters will translate the responses to the applications of our hearing and speech impaired citizens provided via video call. Thus, our visually, hearing and speech impaired citizens can easily submit any kind of applications regarding their complaints, requests, opinions, suggestions, demands, information acquisition and expressions of gratitude through CİMER.”
Stating that CİMER, which received approximately 6 million applications last year, will contribute to the provision of more effective, fast, high quality and reliable public services to citizens with visual, hearing and speech disabilities through barrier-free CİMER, Director of Communications Altun said, “Our state will continue to work in this direction by centralising the principle of strengthening the unity of the nation-state in its future endeavours. I wish this application to be auspicious for our citizens.”